Musician Dave Carroll Takes on Bad Customer Service
When United Airlines broke Dave Carroll's guitar, he took to YouTube. Now, Carroll has launched GripeVine and Resolution 1 to fix companies' customer service woes. It was the customer service...
Posted: February 10, 2013, 8:00 AM
What the Year of the Snake Means for Business
The Chinese New Year starts this weekend. Here's what the zodiac predicts for your company.
Posted: February 8, 2013, 1:00 PM
Why You Should Keep a Work Journal
Journaling isn't just for angsty teenagers. A work diary can help entrepreneurs pinpoint problems and improve their professional performance. Journaling may conjure connotations of angsty...
Posted: February 8, 2013, 9:34 AM
Best Advice I Ever Got: Trevor Sumner
The founder of LocalVox offers a few choice words of wisdom for ambitious self-starters hunting for a mentor. Start-up founders and employees have raw talent, but need real mentorship to thrive....
Posted: February 8, 2013, 8:41 AM
Don’t make me think, who do you think your product is for and more
A quick reader’s guide:Don’t Make Me Think, by Steve Krug Perhaps the best guide to web usability ever written, Don’t Make Me Think is a must read if you build anything that anyone anywhere ever...
Posted: February 8, 2013, 5:30 AM
When Good Ideas Bear Fruit
How is a business like an apple tree? Sharpen your pruning shears and find out. Back in July, I wrote about our efforts to bring more focus and discipline to 37signals by parting ways with some...
Posted: February 8, 2013, 12:00 AM
Business-Buying Search Funds Gain Momentum
The buy-build-sell strategy is spreading thanks to a few high-profile successes. Here's how it works.
Posted: February 7, 2013, 12:30 PM
Hunting for Business Ideas? Consider Looking at These 8 Hot Industries
Here is a rundown of industries expected to have plenty of room to grow in 2013.
Posted: February 7, 2013, 12:00 PM
Best Advice: Fake It Till You Make It
Transitioning vision into reality for a new business, a new model, or simply an internal process may require pushing well beyond the status quo. Reddit co-founder Steve Huffman (who also...
Posted: February 7, 2013, 10:40 AM
3 Online Resources for Getting Expert Startup Advice
Can't afford to have an attorney on speed dial? Don't worry, help is just a click away.
Posted: February 7, 2013, 10:30 AM
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