News

Code The Same, Damn It!

Have you ever used a coding style guide when working with a team? If you haven’t, it’s about time I introduce you to the concept. All well-disciplined teams, regardless of their specialty, have a...

Posted: February 11, 2013, 5:30 AM

Musician Dave Carroll Takes on Bad Customer Service

When United Airlines broke Dave Carroll's guitar, he took to YouTube. Now, Carroll has launched GripeVine and Resolution 1 to fix companies' customer service woes. It was the customer service...

Posted: February 10, 2013, 8:00 AM

Why You Should Keep a Work Journal

Journaling isn't just for angsty teenagers. A work diary can help entrepreneurs pinpoint problems and improve their professional performance. Journaling may conjure connotations of angsty...

Posted: February 8, 2013, 9:34 AM

Best Advice I Ever Got: Trevor Sumner

The founder of LocalVox offers a few choice words of wisdom for ambitious self-starters hunting for a mentor. Start-up founders and employees have raw talent, but need real mentorship to thrive....

Posted: February 8, 2013, 8:41 AM

When Good Ideas Bear Fruit

How is a business like an apple tree? Sharpen your pruning shears and find out. Back in July, I wrote about our efforts to bring more focus and discipline to 37signals by parting ways with some...

Posted: February 8, 2013, 12:00 AM

Best Advice: Fake It Till You Make It

Transitioning vision into reality for a new business, a new model, or simply an internal process may require pushing well beyond the status quo. Reddit co-founder Steve Huffman (who also...

Posted: February 7, 2013, 10:40 AM